If you are not completely satisfied, you may return your item(s) within 30 days of the purchase date for a refund if the item(s) is/are unworn and clean with original tags attached. Returns containing pet hair, stains, or odors cannot be accepted.
You must, hold the direct costs incurred in returning the item. Upon return you are responsible for ensuring that the item is properly packed. You bear the risk of the item from the time of delivery. Remember to receive a receipt for delivery of the package. Note! We do not receive packages sent COD or similar.
To return an item(s) simply follow the return procedure that can be initiated from the account created when you placed the order or you can also contact us by email at: firstname.lastname@example.org providing the invoice number that you have received and mention the item(s) you wish to return.
The returned items, will be verified and refunded by the same payment method used for the purchase. If for example you paid by card, the purchase amount is reversed to the payment card you used for the purchase. In any case, you will not be charged any fees due to the refund.
We will refund the amount without undue delay and in any event within 14 days from the date we have received the goods returned.